One click delivers a guided digital appraisal straight to your customer's WhatsApp, with SMS fallback and email alongside.
You're mid-conversation on WhatsApp. A buyer is asking about a 2022 Audi A3 on your forecourt, and the conversation is moving in the right direction. Then they drop the line you've been waiting for: "I've got my current car to part-exchange — what could you give me for it?"
Before today, that one question triggered a scramble. Switch tabs to your appraisal tool. Email them a form to fill in. Wait for photos. Chase. Re-chase. Watch a warm enquiry drift cold while the customer wanders off to a competitor with a faster process.
Today, you click one button.
Send Part-Exchange Appraisal is now live in every Enquiry Hub chat. One click fires a complete digital appraisal request straight to your customer with WhatsApp first, SMS as a fallback, email alongside. They walk around their car, snap the photos, enter the mileage — and the completed appraisal lands back on the same lead in Enquiry Hub, ready for your team to value and price.
The moment your customer hits submit, the appraisal gets enriched automatically. Live AutoTrader market data is pulled against the registration — current trade and retail valuations and demand signals. Full factory specification where available and vehicle features are layered in alongside it. The customer's own photos sit on top of the data set. By the time it lands in your team's queue, it's not a half-finished form waiting to be researched — it's a complete valuation pack: market data, spec, history, and condition photos in one place, ready to price. Your team isn't gathering information any more. They're making a decision.
Ready to see it working?
See how it works in action book a 15-minute demo today or learn more on the motorsales.ai website
Eby is our Head of Technical Integrations and the backbone of our platform infrastructure. With a career rooted in tech and prior experience at a leading CDN provider, there's no one who understands the AFT group's systems more deeply. He lives and breathes our architecture and integrations.
