Call Hub
Your dealership's phone system, built into the CRM your team already uses.
Add to Essentials — from £49/month + VAT
Unlimited users included
Your dealership’s phone,
Your dealership’s phone,
in the cloud.
Every call, WhatsApp, SMS and email in one Enquiry Hub thread. Starter gives you 800 inbound and 400 outbound minutes a month, unlimited users on one number, and published per-minute rates beyond that. Build it below and see your price before you commit.
Product preview, illustrative data: the Call Hub call log for today, showing minutes used against the 400 included, answered and missed calls, and a callback task created from a missed call.
Illustrative — demo data, not a quote or a representative example.
Calls, WhatsApp, SMS & email in one Enquiry Hub thread · 800 inbound + 400 outbound minutes · Unlimited users
No per-seat pricing
Unlimited users, on every plan
Most phone systems charge per user, so the bill climbs every time you hire. Call Hub is one flat monthly price whether you are a two-person office or a twenty-strong sales floor. Add the whole team, give everyone the softphone, and your price does not move.
What you get
A phone system that behaves like the rest of the platform
One dealership line — every call answered, logged and followed up.
Cloud phone system
A dealership line without the hardware — take and make calls from the office, the forecourt or the app.
1,200 minutes included
800 inbound and 400 outbound every month on Starter, or 1,500 and 1,000 on Team. Sized for a real dealership’s call volume.
Recording & AI summaries
Add call recording, or recording with an AI transcript and summary of every call. Both are optional monthly extras.
Everything in Enquiry Hub
Calls, WhatsApp, SMS and email all feed the same customer thread. Your team sees the full conversation in one place, with no app switching.
Nothing slips
Missed calls become tasks, so every callback actually happens.
UK setup & support
Set up with you by the Dealer Success Team — free, like all onboarding.
Build your Call Hub
Configure it, see the price
Pick your plan, decide on recording, add numbers if you need them. Every price is monthly, excluding VAT.
Extras are charged on top of the everything-bundle price. Minutes beyond your allowance are charged at the published rates below.
The full rate card
Every number, published
No hidden connection fees and no minimum spend. All prices exclude VAT.
Plans
| Plan | Included minutes | Monthly |
|---|---|---|
| Starter | 800 inbound · 400 outbound | £49 |
| Team | 1,500 inbound · 1,000 outbound | £99 |
| Users | Unlimited on both plans | Included |
| Phone numbers | One included, extras £2.50 each | Included |
Extras
| Extra | Starter | Team |
|---|---|---|
| Call Recording | £9 | £19 |
| Recording + AI Transcript & Summary | £19 | £39 |
| Additional phone number | £2.50 | £2.50 |
Usage beyond your allowance
| Type | Per minute | |
|---|---|---|
| Inbound calls | 1p | |
| Outbound to UK landline | 3p | |
| Outbound to UK mobile | 4.5p | |
| Call recording | 1p | |
| Recording with AI summary | 1.9p |
What's included on both plans
| Softphone inside the CRM, click-to-call | Included | |
| Call routing, queues and call menu | Included | |
| Wallboard and call reporting | Included | |
| Caller and vehicle identification, CRM notes | Included | |
| Voicemail-to-task, full call history | Included | |
| Automatic outage divert | Included | |
| Onboarding and number transfer | Free |
Non-standard destinations are charged at our published international rates. UK hosted, GDPR compliant, Cyber Essentials certified, CISAS member.
Stop paying for phone systems twice
Call Hub replaces the separate phone bill with one line inside your platform — minutes included, per-minute rates published, costs always known.
From £49/month — add to Essentials any time
Build your package →
Connected by design
Works as one with the platform
One dealership line — every call answered, logged and followed up.
Questions dealers ask
Call Hub, answered
Do I pay per user for the phone system?
No. Call Hub has unlimited users on every plan at one flat monthly price, whether you're a two-person office or a twenty-strong sales floor.
Related: Pricing
How many call minutes are included?
Starter (£49/month) includes 800 inbound and 400 outbound minutes. Team (£99/month) includes 1,500 inbound and 1,000 outbound. Minutes beyond your allowance are charged at the published per-minute rates.
Related: Pricing
Can I keep my existing phone number?
Onboarding and number transfer are free. One phone number is included, and extra numbers are £2.50 each.
Related: No commitments, 30-day rolling
What happens to missed calls?
Missed calls become tasks, so every callback actually happens. Voicemail-to-task and full call history are included.
Related: Enquiry Hub
Can calls be recorded?
Yes, as an optional monthly extra. Call recording is £9 (Starter) or £19 (Team). Recording with an AI transcript and summary is £19 (Starter) or £39 (Team).
Related: AI Engage
Brochure
Take Call Hub away with you
The full Call Hub brochure, ready to read now or share with your team.
What happens next
No queues, no pressure, no surprise charges. Here's exactly how it goes:
Book your demo
Either way, a real human gets back to you — within one working day.
Prefer to talk? WhatsApp us on +44 7832 622882 or email support@autofintech.co.uk