No commitments, 30-day rolling.
From the day you go live.
Your subscription starts when you go live, not when you sign up, and it runs month to month. Thirty days' notice is all it takes to stop. No minimum term, no lock-in, no exit fees.
Free onboarding · Live in days — we do the setup · Cancel any time
In plain English
Four things worth knowing
Onboarding and your mockup website are free, and they stay free whether you continue with us or not.
The terms
No commitments, 30-day rolling terms
1. What the words mean
- Subscription Fees — the recurring monthly fees for the Essentials platform, any extras, additional users and additional integrations, excluding Usage Charges.
- Usage Charges — charges for consumption-based services: WhatsApp and SMS messages beyond your included monthly allowance, vehicle and identity checks, call minutes beyond your included allowance, AI credits, and anything else priced per use or drawn from prepaid credit.
- Go-Live Date — the date we confirm your account is live: your logins issued, at least one lead source connected and your stock loaded. Your first Subscription Fee invoice is raised on the Go-Live Date.
- Notice Period — the 30 days beginning on the day we receive your cancellation notice.
2. Rolling monthly term
Your agreement starts on the Go-Live Date and continues on a rolling 30-day basis. There is no minimum term, no fixed-term commitment and no automatic annual renewal to opt out of.
3. How to cancel
Tell us in writing (email support@autofintech.co.uk or WhatsApp +44 7832 622882) that you wish to end your subscription. Your agreement ends at the close of the Notice Period. We do not require a phone call and there are no cancellation or exit fees.
4. What you pay on the way out
Subscription Fees are payable up to the end of the Notice Period and no further. Usage Charges consumed up to termination are payable at cost. Any unconsumed prepaid credit is returned at face value within 14 days of termination taking effect.
5. Setup is free either way
Onboarding and the mockup website are provided free of charge and remain free whether or not you continue. The mockup website and related materials remain our property.
6. Your data
On termination we return your data in a standard export format and then delete it in line with our data processing terms.
7. Scope
These terms cover our software subscription only. They are not a guarantee of any finance outcome, lender decision or sales result, and they are in addition to — not in place of — any other rights or remedies under your agreement or at law.
Questions dealers ask
Our terms, answered
What counts as "going live"?
Go-live is the date we confirm your account is live: your logins are issued, at least one lead source is connected and your stock is loaded. Setup time is never billed.
Related: Pricing
Do I have to ring up to cancel?
No. Tell us by email or WhatsApp. There's no cancellation call, no retention script and no penalty.
Related: Pricing
Is the free mockup website still free if I don't continue?
Yes. Onboarding and the mockup website are free whether or not you continue, though the mockup and related materials remain our property.
Related: Storefront Hub