1 May 2024
Thinking Outside the Box - The Making of Enquiry Hub’s AI-Powered Inboxes
From Concept to Development
Tatenda Gutu
Several months ago, the concept of Auto Finance Technology emerged from a simple yet profound desire to create a technology platform that put simply sells cars! Whether that be handling leads from marketplaces of potential buyers, completing part exchange valuations or generating finance proposals. We looked at existing technologies, that we have all had the pleasure, or displeasure of using, and we knew we could do better! At the forefront of our thinking, design and innovation was one of our Directors, having extensive experience in the inner circle of the big players in our industry and now an independent dealer himself in his own right. The idea was born and so simple! Let our mission be to ensure that independent dealers are not only participants, but leaders. When it comes to technological advancements and digital tools, independents frequently find themselves on the outside looking in, sidelined by solutions that cater primarily to the larger players. Our goal will be to ensure that era is over, In fact, let's turn the tables so significantly that the big names will now need to pedal like mad to keep pace. Or, if they're lucky enough to be as advanced, let's give the independents the peace of mind knowing that they will be paying well over the odds for their technology—unlike those who partner with us, who enjoy access to cutting-edge solutions without the premium price tag.
We embraced remote working and pulled together the best talent pool
We wholeheartedly embrace remote working as the heartbeat of our modern, innovative culture. Our team, scattered across the globe, thrives in a digital ecosystem that champions flexibility, creativity, and collaboration. This approach not only allows us to tap into the best talent worldwide, but also fosters a dynamic work-life balance that fuels productivity and satisfaction. By leveraging cutting-edge technology and fostering a strong sense of community online, we turn geographical distances into strengths, ensuring our team remains connected, inspired, and engaged.
Celebrating Milestones
Achieving ISO 27001 Certification and Cyber Essentials Certification underscores our unwavering commitment to data security and integrity. These accomplishments highlight our systematic approach to protecting both company and customer data, setting a benchmark for operational excellence.
Empowered by Amazon Startups Initiative
Our inclusion in the Amazon Startups Initiative, Amazon Activate, has been a pivotal aspect of our journey. This partnership not only validates our innovation but also equips us with the resources to scale our solutions effectively. Access to AWS services, coupled with Amazon's technological expertise, ensures that our platform remains at the forefront of the industry.
Innovative Product Offerings
The development of the AutoFintech Portal and its modules like the Enquiry Hub and Finance Accelerator CRM during these seven months is nothing short of remarkable. These innovations represent the cutting edge of technology in the motor trade industry, designed to streamline operations and enhance sales outcomes.
Alpha Phase Success
Our journey has already seen remarkable milestones. A standout success story is our collaboration with Future Car Credit, a motor finance brokerage that transitioned from daily calls to weekly catch-ups, underscoring the efficiency and impact of our system. Their continued partnership through our Alpha phase is a testament to the platform's effectiveness and our collective vision for the future of automotive finance.
Fostering Prestigious Partnerships
Our recent partnership to power a major new car search platform, which is poised to reach 75% of the UK adult population, illustrates our capacity for impact and scale. This collaboration not only amplifies our reach but also enriches our ecosystem, offering dealerships cost-efficient advertising and brokers a seamless flow of finance proposals.
Looking Ahead: The Beta Launch and Beyond
As we approach our Beta launch, the excitement within Auto Finance Technology is palpable. This next phase is more than just a milestone; it's a leap towards realising our vision of transforming automotive retail technology. Our journey thus far has been one of challenges turned into opportunities, of distances made inconsequential by technology, and of a shared mission that binds us, regardless of geography. In these seven months, we have not just built a platform; we have ignited a movement towards a more inclusive, efficient, and technologically advanced automotive retail industry. As we move forward, our sights are set on not just dominating the independent dealer market but redefining the sector, one innovation at a time.
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